Shipping policy

Last Updated: April 25, 2026

Pawlinko ships worldwide to bring custom pet art to lovers everywhere.

Production Time (The "Artisan" Wait)

• Every piece at Pawlinko is hand-digitized by real artists.
• Standard Production: 4–6 weeks(Workdays). Peak Seasons: During holidays, production may take up to 8 weeks.
• Note: Our "Direct Artist Model" eliminates proofing delays, ensuring your or derent ers the production queue immediately.

Shipping Estimates

Once production is complete, shipping times vary by destination:

• USA & Australia: 7–14 business days.
• Singapore & Malaysia: 5–10 business days.
• Rest of World: 10–20 business days.

Tracking

You will receive a tracking number via email as soon as your order is handed over to our carrier.

Customs & Duties

For our international customers (including AU, SG, and MY), please note that any import duties, taxes, or customs fees are the responsibility of the recipient and are not included in our shipping rates.